Loan

May 30 2017

All consumer complaints resolved for Omni Financial – Denver and Boulder BBB #manufactured #home #loans

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Omni Financial

Problems with Product / Service Read Complaint Details

Complaint

Harassing telephone calls

Despite repeatedly asking them to stop calling me, they called and called and were rude and offensive. They laughed and insulted me in an effort to get my business. Even after he was certain they would t be getting my business they called just to mess with me. They are the most unprofessional people with whom I’ve ever had the displeasure of speaking with. The names of the agents were ****** and ******

Desired Settlement

They should be fined, reprimanded, fired and apologize.

Final Consumer Response

Sent: Wednesday, June 17, XXXX X:XX AM

Omni Financial has been calling my company, *** ****** *** ***** several times each day, even though we have asked them to stop calling. They sell a financial service that we are not interested in. When asked to stop calling or questioning their intentions they are very rude and insulting and even yell. They will call several times in succession and block the caller ID. We are reporting them because we feel their calls are harassing and offensive. They try to scare our receptionists into putting the calls through to the chief officers. They even claim that they are under contract by the state and government. They need to stop. Its getting very out of hand.

Desired Settlement

We would like them to stop harassing us, and we would like their company penalized for harassing us. Companies should not be allowed to operate like that.

Business Response

After reviewing this complaint, I found that we have placed 5 calls to this number. Please see attachment. We apologize for the unwanted phone calls and have placed this number on our Do Not Call list. I know there are competitors also calling businesses and individuals, and we are often times mistaken for other callers.

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