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Call Center Dashboard, Inova Performance Tracker # #call #center #dashboard #, # #mobile #dashboard #, # #call #center #performance #, #contact #center #agent #performance #, # #contact #center #data #


Inova Performance Tracker®

Performance Tracker ® is a web-based, call center dashboard that empowers stakeholders with the real-time data they need to make strategic decisions and adjust their plans throughout the day. By delivering relevant metrics from both call center and enterprise data sources on a single, mobile dashboard, you have a clear view of your call center’s overall performance at any given moment.

Inova Performance Tracker ® call center management software gives you the business intelligence to drive higher efficiency and manage operations more effectively – and still be on the front line. With access to critical metrics in the palm of your hand, you’re able to move around the contact center and continue to actively impact performance by coaching agents and resetting priorities as needed.

If you’re searching for ways to improve your call center’s performance, Inova Performance Tracker ® mobile dashboards are easily customizable to meet your real-time reporting needs and can be used on Apple, Microsoft or Android tablets. The call center dashboard can be tailored to different audiences and provide drill-down functionality that lets you see more specific detail within a group, team or queue. This real-time call center tracking software will keep both you and your team aware of current conditions and improve your ability to quickly assess current or potential issues so you can take action in a way that best leverages your available resources.

Inova Performance Tracker web-based dashboards allow you to:

  • See dashboards and other data views on Apple, Microsoft or Android tablets
  • View important metrics from multiple systems with a single glance
  • Integrate enterprise and operational data
  • Drill down into workgroup, queue and agent data
  • Graphically display statistics through charts, grids and gauges
  • Create real-time alerts and messages
  • Customize views specific to your call center performance goals
  • Customize executive dashboards, manager dashboards and agent dashboards

Kenya Garner – State Farm Insurance Agent in Marion, IL, find insurance agent.#Find #insurance #agent


Kenya Garner

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Kenya Garner

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Products and Services

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  • Illinois Wesleyan Univ, BA – Business Administration
  • 4 1/2 Years Prior State Farm Claims Experience
  • Associate in Claims
  • National Association of Insurance & Financial Advisors


State Farm Bank, F.S.B., Bloomington, Illinois ( Bank ), is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and may be subject to investment risk, including possible loss of principal invested. The Bank encourages any interested individual(s) to submit an application for any product(s) offered by the Bank. We also encourage you to obtain information regarding the Bank’s underwriting standards for each type of credit or service offered by visiting or by contacting the Bank at 877-SF4-BANK (877-734-2265). Callers who are hearing or speech impaired should dial 711 or use a preferred Telecommunications Relay Service. To apply for a Bank product, you may also see your participating State Farm agent.

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Life Insurance and annuities are issued by State Farm Life Insurance Company. (Not Licensed in MA, NY, and WI) State Farm Life and Accident Assurance Company (Licensed in New York and Wisconsin) Home Office, Bloomington, Illinois.

Before investing, consider the funds’ investment objectives, risks, charges and expenses. Contact State Farm VP Management Corp., (1-800-447-4930) for a prospectus or summary prospectus containing this and other information. Read it carefully. AP2014/12/2170

State Farm VP Management Corp. is a separate entity from those State Farm entities which provide banking and insurance products. Investing involves risk, including potential for loss.

Neither State Farm nor its agents provide tax or legal advice. Please consult a tax or legal advisor for advice regarding your personal circumstances.

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Property Management Software

Key Features

PCHomes Property Management Software is designed to offer your letting agency business and your staff a way of simplifying and improving the lettings process, marketing, administration and customer management tasks, whilst encouraging better and more efficient working practices.

Full Client Accounting

  • Easy to use full double entry client accounts system.
  • Produce Landlord statements with choice of formats and layouts.
  • Process Landlord payments to lists or BACs files.
  • Monthly trial balances – Simple journal transfer to Sage etc.
  • Compliant with best accounting practices.
  • Bank reconciliations on unlimited bank accounts.
  • Landlord annual income and expenditure tax reporting.
  • HMRC rent analysis Resident and Non-Resident Landlords S23 / S19.
  • VAT analysis reports.
  • Financial information displayed at Tenancy, Property or Landlord level.
  • Landlord floats/sink funds.

Flexible Rent Collection, Deposit and Fees

  • Rent collections profiles for Weekly, Fortnightly, Four Weekly, Monthly, Bi-Monthly, Quarterly, Six Monthly and Annually.
  • Collect Rent, Produce Statements and Pay Landlords – 3 easy bulk processes including BACS output files.
  • Tenant Receipt – flexible multi-thread receipts process for Ad hoc money collection.
  • Suspend rent collections.
  • Fees annually in advance, on rent due or on money collected.
  • Ad hoc Landlord and Tenant fees.
  • Tenant recharges.
  • Schedule renewal invoices – never miss a renewal fee again.
  • Recharges – include markups (where agreed).
  • Arrears management Section 8 notice.
  • Collect and refund deposits in part or full.
  • Process Deposit deductions.
  • Record deposits as Landlord, TDS, DPS or My Deposits.

Suppliers and Repairs Management

  • Supplier Contact Information.
  • Integration with Fixflo™ Repairs Reporting add-in.
  • Supplier recharging.
  • Supplier mark-ups (if agreed) at Landlord, Supplier or system level.
  • Authorisation process for supplier invoices.
  • Supplier preferred products with default pricing.
  • Request a quote, Book a repair, Raise an invoice – All from one screen.
  • Repairs reporting and tracking.
  • Repairs Job request document and/or emails.

Compliance and Reminders

  • Management visits reminders on 3 or 6 monthly.
  • Gas safety reminders.
  • EPC reminders.
  • Rent Reviews.
  • Insurance reminders.
  • User definable multi stage move-in process to include CO Testing, Legionella risk assessment and Fire/Smoke alarms.
  • Legal compliance for notices and tenancy agreements with built in prescribed information, underwritten by TFP .

Other Features

  • Client logins – online access for your clients to retrieve statements, Invoices and other relevant documentation.
  • Guarantor referencing – approval to documentation.
  • HMO contact module – E-mail all occupants.


PCHomes Plus Estate Agent Cloud Software for Sales, Lettings Property Management Available Anywhere

  • Accessible from anywhere with an internet connection
  • Microsoft Office supplied in the cloud
  • PCHomes upgrades taken care of by us
  • Automated daily backups
  • Perfect for multi branches with real time updates
  • One central location for all your data

Find out more



PCHomes Estate Agent Desktop Software for Sales, Lettings Property Management

  • Full control of your own data
  • Software is installed on a physical computer or server
  • Not reliant on an internet connection
  • No forced upgrades
  • Full control on your privacy security

Find out more

Need to know more?

Car Insurance In Sacramento, CA- Compare Affordable Quotes #car #insurance #quotes #in #sacramento, #online #insurance #comparison, #insurance #brokers, #vehicle #insurance #agent #in #sacramento, #sacramento, #california #auto #insurance, #on-line #car #insurance #in #california,,, #ktx #insurance #agency



Women and cars
There’s a misconception that the car industry is still a boys’ club. This couldn’t be further from the truth, with studies showing that women influence four out of every five car purchases in the U.S. alone – not to mention the $200 billion per year women contribute to automotive services. Read more

Student Scholarship
Our “Starving Student” Scholarship Contest ended on April 11th, and Harrison Schmachtenberger won the $1234.56 prize. His essay: The One That Got Away is our winner. Thank you to everyone who participated. Click here to view all entries. Stay tuned for future contests from

Distracted Drivers:
Canada vs USA

Distracted driving is operating a motor vehicle while the driver is simultaneously giving part of his or her attention to something else. Read more

Top 5 Life Insurance Blunders
Life insurance is a key ingredient of the financial plan of many families, but people often overlook the details. Read our latest life insurance entry.

Auto appeal: The vehicles most popular with drivers
Next time you’re looking for your car in a parking lot take note of how many Honda Civics you come across. What else were considered the top ten most popular car brands .

About cheaper teen car insurance:
Is your teenager nearing legal driving age? Are you worried about the looming high cost of insuring a teenage driver? Discover some things you can do to lower the costs, click: Coverage for teen drivers 101

Driving under the influence?
Curious about what might happen with your car insurance if you are caught “Driving Under the Influence” (DUI). To find out more, click: DUI and insurance don’t mix

Your auto insurer and the financial crisis
Worried about the financial stability of your auto insurer? Will they be able to pay if you have a claim? Find out more:
Will my insurer be able to pay?

Smoking and life insurance
Yes, smokers and ex-smokers (depending on the length of time passed since your last smoke) definitely pay more for life insurance, but cost savings are possible. To find out more, click: Smokers, ex-smokers and life coverage

Sacramento Auto Insurance Quotes

Compare car insurance quotes from Sacramento, California and save

Sacramento, the capital of the state of California, is located in California s expansive Central Valley, right where the Sacramento and American rivers meet. It was first settled as New Helvetia in 1839, where thousands of hopefuls rushed in search of gold, and then became an important trading centre. In 1848 the city was renamed after the Sacramento River. Today, Sacramento s main industries include cattle and poultry, vegetable and fruit farming (due to Sacramento Valley s fertile conditions), and dairy goods. A great percentage of America s food is produced in Sacramento. Other industries and employers include the government, computer and electronics, aerospace, building material, wood products, printing and publishing.

Famous for the flowers that bloom throughout the year, Sacramento is also nicknamed Camellia Capital of the World . Other nicknames include River City, The Big Tomato, Sactown, the City of Trees and Capital City. It has been touted as one of the most livable cities in The United States, as well as the most racially/ethnically integrated and diverse with little inter-racial discord.

The weather in Sacramento is beautiful, with hot and dry summers and mild winters, although it can get foggy for an average of 96 days in the year.

Sacramento has a population of a little over 450,000 residents and has been home to notable people such as actor and president Ronald Reagan, actress Molly Ringwald, and actor, director, and producer Tom Hanks. Sacramento is also known as the center for Dixieland jazz, due to the Sacramento Jazz Jubilee, held each Memorial Day weekend, when thousands of fans from all over the world join in the festivities.

If you are not traveling using Sacramento s public transportation system, and instead you are driving a car, it may do you good to check on the amount you are paying on your car insurance. Many find, upon closer inspection, that they are paying more than they need to. Try comparing car insurance rates of some of the largest insurance companies and see how you measure up! Visit: for your Sacramento, Califorinia car insurance quotes today!

If the brokers below cannot help you with your Insurance needs, maybe we can. Please enter your zip code.

Local Sacramento Insurance Agents

  • Allstate Insurance
    8876 Vintage Park Dr Ste 113
    Sacramento, CA
    PH: (916)-683-5755
  • Brooke Auto Insurance
    2431 Northgate
    Sacramento, CA
    PH: (916)-924-3638
  • Chernow & Lieb
    1601 Response Rd
    Sacramento, CA
    PH: (916)-614-3140
  • Fireman’s Fund Insurance
    2995 Prospect Park Dr
    Sacramento, CA
    PH: (916)-503-1009
  • Golden State West Insurance Services
    1501 El Camino Ave
    Sacramento, CA
    PH: (916)-830-1042
  • Hanson John Insurance
    8126 Gerber Rd
    Sacramento, CA
    PH: (916)-689-5200
  • Huffman Dan Insurance
    5330 Madison Ave
    Sacramento, CA
    PH: (916)-344-2878
  • Massachusetts Mutual Life Insurance
    2495 Natomas Park Dr
    Sacramento, CA
    PH: (916)-614-9924
  • Northwestern Mutual Insurance
    1425 River Park Dr
    Sacramento, CA
    PH: (916)-925-7877
  • Premier Access Insurance
    555 University Ave Ste 182
    Sacramento, CA
    PH: (916)-920-2500
  • Select Producers Insurance
    1540 River Park
    Sacramento, CA
    PH: (916)-922-5416
  • Sequoia Insurance
    4600 Northgate Blvd
    Sacramento, CA
    PH: (916)-925-1779
  • Singh Insurance & Tax Services
    8245 Florin Rd
    Sacramento, CA
    PH: (916)-383-4091
  • Zenith Insurance Co
    1601 Response Rd
    Sacramento, CA
    PH: (916)-614-3140

    Sacramento Weather

  • Online Certified Travel Agent Courses with Certification Info #hr #online #courses #certification, #online #certified #travel #agent #courses #with #certification #info


    Online Certified Travel Agent Courses with Certification Info

    Essential Information

    Most online travel agent courses are part of diploma programs that prepare graduates for national travel agent certification. Online travel agent programs can typically be taken fully online and depending on the school, can usually be completed in six months or less. After completion, graduates are prepared for entry-level jobs as travel agents.

    There are several certifications available to travel agents. First is the Travel Institute’s Travel Agent Proficiency (TAP) test, which certifies that graduates have entry-level understanding of the travel industry. For those who successfully pass the test, six months of work experience is required for the second certification, the Certified Travel Associate (CTA) certification. CTA agents are prepared for a career with a travel company or through independent practice.

    For those who wish to advance into management roles, Certified Travel Counselor (CTC) certification qualifies travel agents in business negotiations and marketing strategies. The Certified Travel Industry Executive (CTIE) credential is geared toward agents in upper-level management and indicates a higher-level understanding of business relations.

    Online Travel Agent Classes

    Commonly offered online travel agent courses are summarized below.

    • Travel Agent Training Course: The initial component of this class covers the history, function and marketing of the travel industry. Geography and travel technology are discussed, as well as the financial and business aspects of the travel industry, including marketing, communication and specialized sales. A second component of the course covers the function and use of industry-standard travel agent computer programs and students learn to operate by using a simulation mode that mimics real-world travel agent operations. The course culminates with career education, and students learn job-searching techniques and the fundamentals of working in the travel industry.
    • Certified Travel Associate (CTA) Certification Course: Travel agents must have 18 months of full-time industry experience or 12 months with TAP test completion to qualify for this program. Classes build upon topics covered in the travel agent training course, with emphasis on specialized travel sales techniques, consumer-focused professionalism and office skills. Students also choose four electives to supplement the eight core courses, with options ranging from management of time to sales of specialized travel packages.
    • Certified Travel Counselor (CTC) Certification Course: This 6-month program is designed for the established travel professional with CTA certification and at least five years of experience. Courses focus on marketing and consumer relationships and classes discuss the development of marketing strategies, productive management of office politics and effective presentation tactics. Graduates must complete relevant continuing education classes every year to keep certification.
    • Certified Travel Industry Executive (CTIE) Certification Course: Candidates for this program must have at least five years of experience within the field and CTC certification. Courses cover advanced elements of travel industry business management and topics include the logistics of travel law, mutually beneficial conflict resolution, bookkeeping and marketing management. Students can have 18 months to complete the program.
    • The Hospitality Industry Course: This course provides students with a broad overview of the travel industry. Coursework typically includes the history of the hospitality industry, the influence of food and beverage services, sales and reservations technologies and branding.

    Next: View Schools

    Travel agents need little formal education. Learn about the training, job duties and voluntary certifications to see if this is.

    Travel agents provide customized service for clients and make arrangements for transportation, hotel reservations, and car.

    Learn about the education and preparation needed to become a travel agent. Get a quick view of the requirements, including.

    Get info about online travel agent certificate programs. Read about program requirements, course topics, and descriptions, and.

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    About International Courier Speed Worldwide Express

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    Speed Worldwide Express, an international courier service. is a transportation solution destination, which offers a complete help as “One stop shop” whether it is an express letter, a small parcel or a 1 ton machine that you want to ship by air, sea or land, within the same country or from one country to another.

    Speed Worldwide Express courier service is a customized program just for you and your requirements. We, at best international courier service. are totally committed to the needs of our customer and are prepared to go that extra mile to achieve goals. In these days of globalization, we still believe in the old fashioned values of one-to-one contact and personal services. We are dedicated in our zeal to provide utmost customer satisfaction by providing efficient service and regular responses. Provide up-to-date information about your shipments through our tracking system, saving your time in responding to inquiries concerning shipments. Speed Worldwide Express site at your fingertips, giving you total freedom to explore our world and to interact with us as per your requirement.

    The Speed Worldwide international courier service is an Organisation dedicated to the cause of serving the Indian in his day-to-day effort to reach his written communication message and bulk consignments to every possible nook and corner of the world safely and at the specified time to reach with safest international courier service .

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    Speed Worldwide Express international courier is committed to provide affordable International courier service and at the same time strictly adhering to the stringent time schedules and quality standards. Speed Worldwide Express International Couriers Thane. an offshoot of the parent company, provides international expres s Thane service with a great degree of operational versatility that allows the shipment status to be monitored on a continuous basis through its web based Track Trace System.

    Speed Worldwide Express International Courier is one of the fastest growing air express company in India providing courier, freight forwarding and allied Services. With our global courier service network of service partners and professional management we are able to provide our customers and overseas courier service partners with service that is quick and economical. We offer direct express courier services to key worldwide destinations thus passing on the benefit of economies of scales achieved to the customer. We also offer fastest international courier service. customs clearance, and door delivery of cargo anywhere in India or Overseas .

    ISO Merchant Services Agent Sales Representative Program #transact14, #transact #14, #agent #iso, #iso #agent, #credit #card #sales #jobs, #merchant #services #representative, #independent #sales #organization, #merchant #accounts, #iso #agent #program


    • $5,000 Quick Start Signing Bonus
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    Join Merchants’ Choice Payment Solutions today and be a part of an established company with the professional, dependable service you deserve. We are always looking for qualified ISOs and sales agents to join our team. Please provide us with contact information for prompt follow-up to your request. Thank you!

    Merchants Choice Payment Solutions, is a registered ISO/MSP of Woodforest National Bank in Houston, TX – Member FDIC

    Copyright 2017 Merchants’ Choice LLC. All rights reserved. provides merchant account services through independent sales agent, ISO Agents.
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    McIntire – Associates Insurance Inc in Cleveland, Tennessee #insurance, #car #insurance, #auto #insurance, #home #insurance, #business #insurance, #cleveland, #tennessee, #insurange #agent, #coverage, #quote, #independent #agent, #professional, #cleveland #tennessee #insurance, #tennessee #auto #insurance, #tennessee #home #insurance, #tennessee #car #insurance


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    Don’t worry about your insurance. That’s our job.

    McIntire Associates in Cleveland, Tennessee, is a professional organization dedicated to providing the best insurance protection at the most reasonable price to as many people as possible.

    Our goal is to deliver to our policyholders the highest quality service and products available in the insurance industry. We will pursue the highest ethical standards in all our business activities. We will associate our agency only with insurance providers proven to share these same lofty standards. We will resist the temptation of low price at the expense of true value and peace of mind for our clients. We will work to build solid client relationships through the utmost trust and integrity. We make a solid commitment to our agency family to provide a professional, yet caring work environment in which they may grow with us.

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    Your current homeowner and auto insurance may not cover you fully in the event of a catastrophic loss. Learn more .

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    Abortion – Topic Overview

    This topic is about ending a pregnancy. If you have had unprotected sex in the last 5 days and don’t want to become pregnant, see the topic Emergency Contraception .

    What is an abortion?

    Abortion is the early ending of a pregnancy.

    Sometimes abortion happens on its own. This is called miscarriage or spontaneous abortion. But women can also choose to end a pregnancy by getting surgery or taking medicine.

    When should you see a doctor?

    If you think you might be pregnant, see a doctor as soon as possible. If you are pregnant, this is an important time to learn as much as you can about your options. The earlier you are in your pregnancy, the more options you are likely to have. Also, the risk of problems will be lower.

    Your doctor will ask about your medical history and will do a physical exam. You will have lab tests to make sure that you are pregnant. You may also have an ultrasound .

    How will you know what decision is right for you?

    It’s not easy to decide to end a pregnancy. You may need some time to think about your choices. Counseling may help you to decide what is best for you. If you’re comfortable, you can start by talking with your doctor. Family planning clinics also offer counseling to help you decide what is best for you. You may also want to talk with someone close to you who understands how pregnancy and raising a child would affect your life. Carefully think through your choices, which are to:

    • Have a baby, and support and raise your child to adulthood.
    • Have a baby, and place the baby for adoption .
    • Have an abortion.

    When can an abortion be done?

    It will depend on how many weeks pregnant you are. You may have a choice between a medical abortion (which means taking medicine to end the pregnancy) and a surgical abortion such as vacuum aspiration or dilation and evacuation (D E).

    After 9 weeks, surgical abortion is usually the only option. The risks from having an abortion in the second trimester are higher than in the first trimester.


    Abortions done early in the pregnancy can be done by your doctor or gynecologist. Some nurse-midwives. nurse practitioners, and physician assistants may also be trained to do some types of abortions. Abortion services are most likely to be offered at university hospitals and family planning clinics.

    Some states in the U.S. have legal restrictions on abortion. Talk to your closest Planned Parenthood or other family planning clinic to learn more about restrictions in your state.

    In some states, women younger than 18 will need a parent’s permission. A minor can get a court order that will allow an abortion without a parent’s consent.

    Abortions are rarely done after 24 weeks of pregnancy (during the late second trimester and entire third trimester ). Many states have restrictions on abortions after 24 weeks.

    How safe is abortion?

    Abortions done by doctors are very safe. Less than 1 out of 100 women have a serious problem from an abortion. 1

    The safest timing for an abortion is usually during the first trimester. This is when a low-risk medicine or vacuum aspiration procedure can be used.

    Will you be able to have children in the future?

    The most widely used methods for abortion do not prevent a woman from becoming pregnant later.

    Keep in mind that you can get pregnant in the weeks right after an abortion. This is a good time to start using birth control that works well and fits your lifestyle.

    It will probably take you 1 to 3 weeks to heal and feel better after an abortion. You should not have sex during this time. But when you do have sex again, be sure to use a condom for several weeks or for as long as your doctor tells you to. This will help to prevent infection.

    Frequently Asked Questions

    Learning about abortion:

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    Our Consumer Services Division assists consumers with complaints and inquiries and provides educational information and materials, free of charge. **New** NAIC Life Insurance Policy Locator. The License Division is responsible for licensing and appointment of producers (agents) and business entities (agencies), license renewal and education requirements. Our Senior Health Insurance Information Program (SHIIP) provides free counseling, education, and information to individuals with Medicare of all ages. Visit our Legal Division to view Department Rules, Bulletins and Directives, Court Orders and Orders issued by the Commissioner.

    Arkansas Insurance Department