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Pricing – JIRA Service Desk #help #desk #pricing


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For teams of all sizes, in the cloud

Small Teams

Growing teams

For teams of all sizes, hosted on your server

Server

Data Center

$ 12,000

Pricing FAQ

What’s the difference between JIRA Software and JIRA Service Desk?

JIRA Software is a purpose built experience specifically for software teams. JIRA Software combines powerful developer tool integrations with the most important elements of agile development.

JIRA Service Desk is purpose built for your IT and service teams. providing them with everything they need out of the box for incident, change and problem management.

Who are agents in JIRA Service Desk?

Agents work on tickets and communicate directly with your customers.
Agents can:

  • Access both the Customer Portal and the Agent interface
  • View queues, reports, SLA goals, and the customers list
  • Add, edit and delete customer-facing and private comments on issues
  • Manage content in a connected knowledge base

Who are customers in JIRA Service Desk?

A JIRA Service Desk customer is anyone who create requests through the customer portal or by email. Customers can:

  • Create, comment on, and track requests through the customer portal
  • Create and comment on requests via email
  • Add comments and attachment to requests
  • Add other participants to their own requests

Customers are free and do not require a JIRA Service Desk license. Anyone can create a service desk request and you ll never be limited to how many customers can access your service desk.

What is Confluence Knowledge Base pricing with JIRA Service Desk?

JIRA Service Desk customers can browse knowledge base articles at no charge within the customer portal. Only knowledge base contributors, such as your agents, will need to be licensed in Confluence Knowledge Base.

What can JIRA Software or JIRA Core users do in JIRA Service Desk if they do not have an agent license?

Users who are not licensed as agents in JIRA Service Desk will still be able to perform various actions within a ticket, including:

  • Help diagnose issues through internal comments with agents
  • Watch tickets and receive notifications for updates

Still have questions on how roles and licensing work? Read on.

Do I need to have the same number of JIRA Software and JIRA Service Desk licenses?

No, you do not need to have the same number of JIRA Software and JIRA Service Desk licenses. You can select and pay for what you need with each product.

What’s the difference between the Cloud and the Server options?

With the Cloud option, we host JIRA Service Desk in the cloud for you and set up your instance instantly. After a 7-day free trial, subscription pricing is month-to-month. This is generally the best option for teams who want to get started quickly and teams who don t want to manage the technical complexity of hosting themselves.

With the Server option, you host JIRA Service Desk on your own hardware. This is generally the best option for teams who want additional flexibility in the setup process and want to host the product on their own servers. To host JIRA Service Desk, you purchase a license after your 30 day free trial, and can renew that license each year to maintain access to support services and new releases.

Can I pay annually for Cloud?

Yes, JIRA Service Desk Cloud is also available on an annual subscription plan:


Best SIP Clients – 2017 Reviews, Pricing & Demos #sip #trunking #pricing


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SIP Clients

Buyer’s Guide

Choosing the right SIP client for business VoIP can be a daunting task. To begin with, what do all these abbreviations even mean? And which is the right Android, iPhone or desktop SIP client for you?

Even if you know what VoIP and SIP stand for Voice Over Internet Protocol and Session Initiation Protocol, respectively that doesn t clarify what these technologies can do for you.

Luckily, SIP and VoIP clients are much simpler than they may seem. We re here to help you understand the differences and pick the best app for your Android device or iPhone. This buyer s guide will cover the basics that will help you get started in the market.

Here s what we ll cover:

What Are SIP Clients?

SIP clients are software applications built to run on mobile devices with internet connections. These apps facilitate over-the-top (OTT) communications, that is, communication channels that cut service providers out of the picture. Mobile VoIP apps allow you to send voice calls and SMS messages over a Wi-Fi connection.

SIP clients are examples of what is known as unified communications (UC) clients. Unlike simple VoIP softphones. which strictly allow you to make and receive calls over the internet, UC clients include expanded capabilities, such as voicemail, SMS and instant messaging, video conferencing and call settings.

Common Features of SIP Clients

SIP clients often include the following core capabilities:

The Vendor Landscape

To help you determine which SIP client is right for you, let s take a look at a few popular products.

Ringio. Call center software solution Ringio offers a VoIP mobile app for both Android and iOS devices. This app lets users sync contacts, set up and check voicemail and make calls on their mobile devices from their business numbers.

Call history in Ringio (Source: itunes.apple.com)

CSipSimple. CSipSimple is a SIP-based application designed specifically for Android phones. Users of this application can make free calls over Wi-Fi connections.

One of CSipSimple s most attractive features is that it is free, open-source software.

CSipSimple s user interface

Zoiper. SIP client Zoiper offers voice and video calling, video conferencing, call recording, call transfer and an auto-answering feature. It has native mobile apps for both Android and iOS devices. Zoiper also provides an on-premise deployment for Windows, Mac and Linux systems.

Make calls in Zoiper (Source: itunes.apple.com)

Benefits of SIP Clients

Here are some benefits to consider when looking for the right SIP client:

Reduced cost and hardware requirements. Some users forego traditional office phone systems in favor of conducting all their business communications through SIP clients. This means you can save money right off the bat by not investing in extra hardware.

Easy integration with existing software. Many SIP clients can integrate with your existing software. For example, Zoiper can aggregate your contacts from Outlook as well as Android and iOS devices. Many of these apps also offer integration with customer relationship management (CRM) software, such as Thunderbird and Zoho CRM .

Over-the-top communications. We briefly discussed OTT communications earlier in this guide. Using OTT communication technologies, such as SIP clients, means you re cutting out traditional service providers completely. You can make free calls and send SMS texts over public Wi-Fi with these apps.

Market Trends to Understand

Bring your own device (BYOD): As more and more businesses adopt a remote workforce, the concept of BYOD is gaining popularity in the market. BYOD refers to a set of policies that allow users to install business apps and access business data on their personal devices, such as smartphones, tablets and desktops. This allows users to cut down on significant costs in hardware purchase and work securely in mobile locations.

SIP clients allow users to implement BYOD in their business communication processes. With SIP, users can install VoIP calling apps on their Android and iOS devices to securely manage emails, messages and voice calls.

Multi-channel communication: Instead of having disparate systems for managing different communication channels, such as voice calls, messages and emails, businesses are adopting multi-channel communication strategies. Unlike traditional business VoIP products that offer only the capability of voice calling, SIP clients provide the capability of managing multichannel communication, such as SMS, emails, chat messages and voice messages, from a single platform. With this trend, SIP client services are gaining popularity in the market.

Diversifying your communications profile: SIP clients offer an alternate option for the UC profile. In case of issues in the primary UC services, businesses can leverage SIP clients to manage their communication services.

Toll bypass: Communications are one of the major costs of running a business. Within this expense, purchasing network hardware, such as phone systems and cables, constitutes a significant portion of the expenses. Traditional phone systems charge voice calls on per minute basis.

A SIP client service allows users to bypass all these costs. Toll bypass refers to routing voice calls from traditional phone systems to a VoIP solution that runs over the internet. This way, data costs are significantly lower than traditional network calls and it saves capital in the overall communication expenditure.

This service is more popular with businesses across multiple countries, where tariffs for international calls are significantly higher than the local tariffs. Using a SIP-client-enabled VoIP service allows users to stay within their communications budgets. This service is another reason why SIP clients are in demand in the market.

Similar software categories

Free small business loan quotes – small business loans for startup capital – expansion or acquisition pricing #car #loan #refinance


#small business loan
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Answer a few quick questions

Marilyn C – Small Business Owner

Small Business Loans: A Quick Guide

Having a clear vision of your business and the funding you will need is essential for getting your small business loan approved. Once you can define what type of loan and repayment plan will be best for you, finding funding for your small business shouldn’t be too big of a problem.  But first it is important to compare the types of small business loans available and choose the right one for your situation.

Types of Small Business Loans

The type of loan you choose to take out will depend on the amount you need to borrow, the length of the repayment term, the frequency of payments, and if you require a loan for specific purchases or investments.

  • SBA loans are loans granted to small businesses that are backed by a specific set of government guidelines. According to SBA Loan Stats, these types of loans include 504 loans for expansion and refinancing, 7(a) longer term loans for up to $1 million, and mirco loans for small business owners. SBA 504 approval volume grew 39% or $1.9 billion in 2011.
  • Lines of Credit can be used to finance your small business as a type of business loan. Credit lines should only be used for relatively small purchases, however, and should be paid back regularly to avoid credit card debt. Revolving lines of credit automatically renew once the amount is paid in full.
  • Specialized loans can be granted for specific types of purchases such as equipment financing, agricultural expenses, or construction or real estate financing.

Getting Your Loan Approved

Your personal credit is the first benchmark a financial institution examines when deciding how much of a risk your loan would be to finance.

Make sure your personal finances are in order before approaching a lender by paying off old debts and getting your FICA score up, so that you can get the best rate possible. Be sure to get your credit report from at least three major online credit score providers, and be sure they don’t contain any errors or inconsistencies.

Your business plan should be well written and you should have a thorough understanding of its contents. A lender wants to lend to someone who is not only knowledgeable, but also passionate about their business venture. Knowing your business plan gets both of these points across. Be sure to include a detailed summary of what you intend to spend each dollar of the loan on, and how you are planning to pay off the loan through revenue. Include relevant projections and detail about how you will save for when the market isn’t as strong.

Don’t give up! Just because you get rejected once for your business loan, doesn’t mean someone won’t give you the money eventually. Small bank lending approvals were at  47.4% in July 2012 and alternative lenders approved 64.5% of loan requests according to Biz2Credit Small Business Lending Index. Ask for the specific reasons why you were turned down and adjust your pitch your future meetings.

Questions to Ask Yourself

  • What is my personal credit score? If you’re not sure, you should get a free credit report with one of our qualified reporting vendors and find out. You may need to do some cleaning up before applying for a loan for your business.
  • Do I have a plan? Make sure you can provide a complete business loan to present to the lender that includes all of the details about your business.
  • What repayment terms am I comfortable with? Make sure you know your limits and what you are able to repay per month.

Some loan options to consider include auto loans  and equipment loans .


High Performance and Cheap Cloud Servers Deployment #vultr #pricing, #plans, #purchase, #hourly #billing, #billing, #hourly #vps, #vps, #ssd #vps


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Plans Pricing

Frequently asked questions.

How am I billed for my instances?

All virtual machines on your account are billed hourly up to the monthly rate cap. The hourly rate is determined by dividing the monthly rate by 672 hours (28 days). If your machine is online for more than 672 hours in a calendar month, you will only be billed the monthly rate. Accumulated charges are invoiced to your account on the 1st of every month.

Do you charge for stopped instances?

Yes, instances in a stopped state continue to reserve dedicated system resources (RAM, SSD storage, IP aliases, CPU) and therefore incur charges until you destroy the instance. If you wish to no longer accumulate charges for a virtual machine, please use the DESTROY button in the customer portal.

What operating system templates do you offer?

We currently offer the following options: CentOS 6 i386, CentOS 6 x64, CentOS 7 x64, CoreOS Stable, Debian 7 i386 (wheezy), Debian 7 x64 (wheezy), Debian 8 i386 (jessie), Debian 8 x64 (jessie), Fedora 24 x64, Fedora 25 x64, FreeBSD 10 x64, FreeBSD 11 x64, OpenBSD 6 x64, Ubuntu 14.04 i386, Ubuntu 14.04 x64, Ubuntu 16.04 i386, Ubuntu 16.04 x64, Ubuntu 16.10 i386, Ubuntu 16.10 x64, Ubuntu 17.04 i386, Ubuntu 17.04 x64, Windows 2012 R2 x64, Windows 2016 x64. Windows Server 2012 R2 licensing carries an additional $16 per instance surcharge. Windows Server 2016 licensing carries an additional $16 per instance surcharge. Vultr also offers the ability to install your own operating system from any Custom ISO you upload.

Does VAT apply for European Union customers?

Vultr.com is required to collect VAT (Value Added Tax) for customers that reside in the EU. VAT is not charged to Business or Charity customers that provide a valid VAT registration. You may enter your VAT registration in your customer portal s settings section. Our prices do not include VAT – VAT will be added to your invoice as a separate line item.

At what rate is overage bandwidth billed?

Bandwidth utilization in excess of instance allocation is charged at $0.01 per GB in North American and Western European locations. Due to higher regional costs, Singapore and Tokyo (Japan) overage is priced at $0.025 per GB and Sydney (Australia) overage is priced at $0.05 per GB.

Get started in the SSD Cloud!


Free small business loan quotes – small business loans for startup capital – expansion or acquisition pricing #signature #loans


#small business loan
#

Answer a few quick questions

Marilyn C – Small Business Owner

Small Business Loans: A Quick Guide

Having a clear vision of your business and the funding you will need is essential for getting your small business loan approved. Once you can define what type of loan and repayment plan will be best for you, finding funding for your small business shouldn’t be too big of a problem.  But first it is important to compare the types of small business loans available and choose the right one for your situation.

Types of Small Business Loans

The type of loan you choose to take out will depend on the amount you need to borrow, the length of the repayment term, the frequency of payments, and if you require a loan for specific purchases or investments.

  • SBA loans are loans granted to small businesses that are backed by a specific set of government guidelines. According to SBA Loan Stats, these types of loans include 504 loans for expansion and refinancing, 7(a) longer term loans for up to $1 million, and mirco loans for small business owners. SBA 504 approval volume grew 39% or $1.9 billion in 2011.
  • Lines of Credit can be used to finance your small business as a type of business loan. Credit lines should only be used for relatively small purchases, however, and should be paid back regularly to avoid credit card debt. Revolving lines of credit automatically renew once the amount is paid in full.
  • Specialized loans can be granted for specific types of purchases such as equipment financing, agricultural expenses, or construction or real estate financing.

Getting Your Loan Approved

Your personal credit is the first benchmark a financial institution examines when deciding how much of a risk your loan would be to finance.

Make sure your personal finances are in order before approaching a lender by paying off old debts and getting your FICA score up, so that you can get the best rate possible. Be sure to get your credit report from at least three major online credit score providers, and be sure they don’t contain any errors or inconsistencies.

Your business plan should be well written and you should have a thorough understanding of its contents. A lender wants to lend to someone who is not only knowledgeable, but also passionate about their business venture. Knowing your business plan gets both of these points across. Be sure to include a detailed summary of what you intend to spend each dollar of the loan on, and how you are planning to pay off the loan through revenue. Include relevant projections and detail about how you will save for when the market isn’t as strong.

Don’t give up! Just because you get rejected once for your business loan, doesn’t mean someone won’t give you the money eventually. Small bank lending approvals were at  47.4% in July 2012 and alternative lenders approved 64.5% of loan requests according to Biz2Credit Small Business Lending Index. Ask for the specific reasons why you were turned down and adjust your pitch your future meetings.

Questions to Ask Yourself

  • What is my personal credit score? If you’re not sure, you should get a free credit report with one of our qualified reporting vendors and find out. You may need to do some cleaning up before applying for a loan for your business.
  • Do I have a plan? Make sure you can provide a complete business loan to present to the lender that includes all of the details about your business.
  • What repayment terms am I comfortable with? Make sure you know your limits and what you are able to repay per month.

Some loan options to consider include auto loans  and equipment loans .