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Welcome to The Lice Place

If you or a family member are unfortunate enough to come down with head lice, you may want to think twice before reaching for the customary bottle of lice shampoo or prescription treatment from the drug store. According to the latest research the tiny blood-sucking parasites are becoming increasingly resistant to traditional methods of treatment.

The problem is that the over-the-counter shampoos have used the same few chemicals since they came on the market in the mid-1980s. They worked well at first, but over time, the lice developed widespread resistance to them. In fact, 99% of lice in a recent study were found to be immune to the effects of insecticides. Pharmaceutical prescription treatments, per their own clinical studies, only show a 70% to 80% efficacy rate.

In addition to being ineffective and having some possible medical risks, the shampoos and prescription treatments are costly and only delay the suffering. At The Lice Place,we get rid of lice safely, effectively, and efficiently in just one treatment – without the use of pesticides. Furthermore, the head lice education and information you will receive at any of our clinics is based upon research, clinical studies and our own 11+ years of experience. No other lice treatment company is more professional and successful in defeating head lice than The Lice Place.

Why The Lice Place is the safe, smart and effective choice:

  • The Lice Place is owned and operated by a Registered Nurse.
  • As a Registered Nurse, Penny Warner and The Lice Place team are bound by certain guidelines and practices that protect your family from potential harm.
  • During her more than 18 years as a Registered Nurse, Penny worked as a critical care nurse, as well as Director of Patient Safety, Risk Management, Healthcare Improvement, Education, Infection Control and Accreditation Coordinator. She brings all that knowledge and experience to her lice removal business.
  • The Lice Place started in 2006 when there were fewer than 5 lice removal companies in the US. You won’t find another service with more experience than The Lice Place.
  • Every family that comes to one of The Lice Place clinics will have their own private treatment room (at no extra charge) – We understand that your privacy is important.
  • The Lice Place has infection control policies in place, which ensures you will not get head lice after coming into any of our offices.
  • Utilizing The Warner Method – a safe, non-toxic, pesticide-free method of combing and manual removal – The Lice Place has the highest publicized success rate in the country – 99.6 percent, which is backed by our hassle-free 30-day guarantee!
  • At The Lice Place, we start AND finish the treatment. The burden is never placed on the client to “finish” the treatment at home. After all, isn’t that why you came to The Lice Place?
  • At The Lice Place, no one plays up the “panic” mode of head lice or preys upon a person’s vulnerability during this trying time. As members of the NALTP, you can be assured we will treat your family ethically in all aspects – from treatment to billing to honoring our guarantee.
  • No pesticides, no gimmicks, no copycats! We are THE lice removal company other companies try to duplicate. There is no need to go anywhere else but to the original – The Lice Place!

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Testimonials

After my daughter got lice from her classmates, we tried getting rid of it on our own. Unfortunately we couldn’t get rid of the lice and after 3 treatments, I was very thankful to find The Lice Place. They removed the lice in one treatment and we haven’t seen any lice since then! Thanks again for all your help.

When I called yesterday and talked to April I was frantic. I was half way around the world working in Iraq, and was not there to help my daughter, when she needed it. April was so calm and collected and made Chloe an appointment for the same day, which her dad had to take her to. I thought between him, his mother, the school and of course ME freaking out, there is no way we can get this handled last minute in one day. Thanks to April it happened. I really appreciate all of your help during this time of need and will never forget it. Believe it or not it means more to some people than others, the every day work you do. I thought it was hard doing what I do. LOL I heard it took 2 hours on my daughters hair and my husband was so impressed and informed when he left. We can’t thank you enough. GREAT JOB. I will definitely recommend your services in the future.

The minute I walked in here, I knew I had come to the right place.

I brought my four kids in today after a fierce battle with head lice over the weekend (I realize some people battle this for months. I can’t even imagine the horror!). Your facility is a GODSEND. I actually have felt my pulse and blood pressure return to normal after visiting today. I will feel 100% better after our follow-up check later this week, but I just wanted to thank you and your staff for saving a mom from the brink of insanity. And my sweet kiddos from more torture as we frantically attacked their heads! It will be wonderful to think about something other than lice! God bless!

I just wanted to email to let you know how much my family and I appreciate Nina at your Dallas location. We made an appointment today and she and one of her employees worked through myself and my 3 daughters. All have long hair and 2 had quite a few nits. This was our first exposure to lice- so we count ourselves lucky to have it hit the first time when the girls were 16 and 12. The office was extremely busy – but Nina treated us very well. She patiently, pleasantly and diligently worked through our heads to insure we were lice free when we left. Hopefully we won’t be repeat customers in the future – but I will have no hesitation in referring The Lice Place to any family that may be experiencing a lice issue.

OK, I cannot tell you and your staff enough THANK YOU’S. You saved my daughter and family. We were able to get in and out within 24 hours so my daughter could get back to camp. Just imagine 13 years old at camp and sent home. Penny was able to schedule us on Monday at 9am to get in. We were thrilled about the service. She was cleaned and she went back to camp the same day. She only missed 1 day. More driving to and from camp than anything. I cannot thank you and your staff enough for help, professionalism and overall kindness. The information given by your staff is up to date and very informative. The truth about Lice comes out and it is not that scary. When you and your staff explain things in a not panic frantic way, it all works out. Again I cannot thank you and your staff enough. A client and referral for life, (longer than a lice life).

have literally spent hundreds and hundreds of dollars on products that don’t work. If I had come here when this first started, I would have saved myself a lot of money and a lot of frustration.

I just wanted to take a moment to thank you for running a wonderful company that is truly a Godsend. Unfortunately, despite being super cautious, I ended up getting lice from one of my 6 year old students, which I discovered yesterday. I frantically searched the internet for treatment options and came across your website. I called as soon as the clinic opened this morning, and I was able to get in by 11:30. Your staff took care of me, and what an amazing job they did. They helped calm my stress level and put me at ease with everything. Within an hour and a half, I was out the door and feeling much better about the situation. Thank you again for everything! I will definitely recommend you in the future!

I was thrilled with the service we received. Thank you so much for starting this business and for employing such kind and professional individuals.

After our family had an outbreak of lice, we were happy to find The Lice Place. They were professional and worked very quickly to get rid of the lice issue. They also gave us some great tips for removing lice from our home altogether, which worked perfectly.


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CMS Finalizes Quality Assessment and Performance Improvement (QAPI) Worksheets #california, #employment #law, #cma, #quality #improvement, #qapi, #worksheets, #cahcnews.com


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CMS Finalizes Quality Assessment and Performance Improvement (QAPI) Worksheets

By Jonathon E. Cohn. Partner, Arent Fox LLP
By Annie Chang Lee. Associate, Arent Fox LLP

Original Publish Date: January 7, 2016

CMS has finalized surveyor worksheets for assessing a hospital’s compliance Quality Assessment and Performance Improvement (QAPI). This worksheet will be used by State and Federal surveyors on all survey activity in hospitals when assessing compliance the Conditions of Participation regarding QAPI. As of late 2014, the Final Worksheets were made publicly available. This article will briefly describe the finalized QAPI Worksheet and what this Guidance means for hospitals and providers that render lower levels of care.

By way of background, in 2003, CMS issued a final rule requiring all hospitals that participate in the Medicare/Medicaid programs to develop and maintain as a condition of participation a QAPI program. In essence, the regulation requires that hospitals must establish a data-driven QAPI program that involves all hospital departments and services and focuses on indicators related to improved health outcomes and the prevention and reduction of medical errors. See 42 C.F.R. §482.21.

The finalized QAPI Worksheet is a detailed 15 pages, broken down into separate parts, of items that will be assessed during on-site surveys for QAPI compliance. Below is a brief description of each subsection of the QAPI Worksheet:

  • Part 1: Hospital Characteristics. This part contains general information to be filled out by the surveyor.
  • Part 2: Data Collection and Analysis – Quality Indicator Tracers. To complete this portion of the assessment, the surveyor will select 3 distinct quality indicators that are not related to patient safety, but are related to QAPI activities or projects, and answer multipart questions regarding those indicators. The questions relate to the frequency of, scope of, and methods employed by the hospital, regarding its QAPI data collection. The surveyor needs to see evidence that the hospital timely and accurately collects data. Additionally, CMS wants evidence that the hospital actually analyzed the data collected, and provide evidence to show that the hospital institutes interventions to address any areas that need improvement, and whether these interventions were successful.
  • Part 3: Applying Quality Indicator Information – Activities and Projects. CMS wants to see evidence that the hospital is conducting distinct performance improvement projects focusing on areas that are high risk (severity), high volume (incidence or prevalence), or problem-prone. The hospital has to have evidence of the scope and number of projects as it relates to the hospital’s services and operations, and evidence explaining why each project was selected.
  • Part 4: Patient Safety – Adverse Events and Medical Errors. This section focuses on whether there is evidence that the hospital provides staff training or communication regarding conveying its expectations for patient safety and reporting requirements for adverse patient events, medical errors, near misses/close calls, etc. CMS also wants to see that the hospital employs methods, in addition to staff incident reporting, to identify possible adverse patient events, medical errors, near misses/close calls, etc. CMS also wants to know whether the hospital has instituted the following QAPI programs: (1) a program in collaboration with infection control officer(s) to identify and track avoidable healthcare-acquired infections; (2) a program process for staff to report blood transfusion reactions, and reviews of reported blood transfusion reactions to identify medical errors. CMS also wants to know if the hospital conducted QAPI reviews regarding implementing preventative actions for all serious preventable adverse events or adverse patient events it has identified. There is also a subset of questions relating to identified adverse patient events.
  • Part 5: Broad QAPI Requirements and Leadership Responsibilities. In this section, CMS wants to see that the hospital has a formal QAPI program with written policies and procedures, budgeted resources, and clearly identified staff responsible for the program. CMS also wants to see evidence that the QAPI manager has been monitoring these programs. With regard to the hospital’s governing body, CMS wants to see evidence that they are involved in planning and implementation of the QAPI program, and in particular, wants to know if the CEO of the hospital is accountable for the effectiveness of the QAPI program.

What This QAPI Worksheet Means for Providers

Document everything! As you can see, other than developing a QAPI program that adheres to all of the requirements in the QAPI Worksheets, the hospitals must document everything so it can provide the surveyor tangible evidence to show it complied with each item in the QAPI Worksheet.

As with any guideline that CMS issues to the public, the guidelines are not mandatory, per se. However, it would be prudent for hospitals to develop its QAPI program to follow these guidelines as these will be the criteria surveyors use when assessing whether the hospital is in compliance with CMS’ rules and regulations. Regarding the newly finalized QAPI worksheets, CMS states, “[t]he hospital industry is encouraged, but not required, to use the worksheets as part of their self-assessment tools to promote quality and patient safety.”

Note that this QAPI Worksheet currently only applies to hospitals. However, it is safe to assume that these requirements will trickle down to facilities that provide lower levels of care. Therefore, it is never too early to start developing a QAPI program that incorporates the requirements in CMS’ QAPI Worksheet.

California Healthcare News Copyright 2017 All rights reserved


The History of Quality Management #father #of #total #quality #management


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You are here: Home / Total Quality Management / The History of Quality Management

The History of Quality Management

The history of quality management can be traced all the way back to The Middle Ages. Work completed by journeymen and apprentices were evaluated and inspected by the skilled worker to ensure that quality standards were met in all aspects of the finished product, ensuring satisfaction of the buyer. And while the history of quality management has gone through a number of changes since that time, the end goal is still the same.

It was during the 1920’s when quality management systems. as we know them today, started to surface. While the focus of quality management was still on the end product, it was the first time that statistical theory was applied to product quality control.

Product quality control was determined through inspections. This involved measuring, examining and testing the products, processes and services against specific requirements to ensure that each element adhered to set standards and guidelines.

This algorithm worked for quite some time. Over time, however, businesses began to grow and expand. More and more products were manufactured throughout the day.

Companies started to experience difficulties in following through with quality control standards. It became evident that there was a great need for change and development.
Change and development were brought forth during the 1940’s by industry leaders and experts like Deming, Dodge, Juran and Roming. This would be the beginning of Total Quality Management as we know it today.

Inspections were now carried out by production personnel. They were responsible for inspections during specific production intervals. This would change the focus from simply inspecting the end product to actually preventing end product problems through early detection on the production line.

It was also during the 1940’s that Japan caught wind of Total Quality Management. At that time, Japanese products were considered poor quality imitations. Hearing about the success of quality management in the west, Japan employed the assistance of quality management experts like Deming and Juran. Little did the Western culture know at that time, Japan would soon push the envelope and set new standards in TQM.

During the first international quality management conference in 1969, Feigenbaum would first use the phrase Total Quality Management. Feigenbaum, however, would not meet the depth of understanding of the term that Japanese attendee and speaker, Ishikawa would. Ishikawa would indicate during the conference that TQM should apply to all employees within the organization – from the workers to the head management.

The Western culture would soon catch up, however. By the 1980’s, the Western culture would take notice of Japan’s success and start to set and adhere to higher Total Quality Management guidelines. At this time, however, it was unclear as to what exactly TQM involved.

The U.S. Government would soon be responsible for making those guidelines and standards clear with their development of the Malcolm Baldrige Award ; an award that could be won by businesses that exhibited quality management excellence. Other countries, like Europe, would follow in the United States’ footsteps and develop similar awards.

Today, companies all over the globe compete for the hundreds of Excellence Awards now given. The purpose of quality management, however, still remains the same as it has, all through history – to ensure that customers receive an excellent, quality product.


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SAP Hotels specializes in hotel management of both full service and select service hotels. The need to be selective in choosing a hotel management company has never been more important than it is today. SAP Hotels provides real world solutions for its owners that will increase your hotel’s top line revenue and improve your hotel’s bottom line profit.

SAP Hotels LLC. is deeply rooted in the hospitality industry. Its senior management is comprised of a team of skilled professionals with averaging nearly 75 years of lodging experience. SAP Hotels LLC. upholds long-standing relationships with the industry’s most highly regarded brands.

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Our Services

SAP can perform complete hotel management for your property or just provide, sales and marketing, centralized accounting or cost control support. Read More

  • Day to day operation supervision
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  • Preparation of annual budget
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  • Annual reporting and payments of all state, local and lodging taxes
  • Monitor the annual budgeting process
  • Provide financial results analysis and industry comparisons
  • Provide cash flow monitoring and distributions
  • Perform internal financial audits
  • Provide sales, property and income tax audit support
  • Administer banking relationships
  • Loan negotiations

. Know more about Finanance

  • Line Level Job Descriptions and Employee Handbook
  • Management/Associate’s search
  • Best Hiring Practices
  • Employee Relations and Retention
  • Termination Procedures
  • Bonus and Incentive Plans
  • Compensation Consulting
  • Government Compliance
  • Harassment Free Atmosphere
  • Educational & Leadership Training

. Know more about Human Resources


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Gravenhurst Plumbing, Heating Electric

With over 70 years in business. Gravenhurst Plumbing, Heating Electric is Muskoka s premier mechanical and electrical contractors as well as equipment suppliers. We strive to always exceed our customers expectations by analyzing their individual needs and desires, recommending the best equipment for efficiency and comfort. and providing prompt and courteous service.

We back up our mission with fully licensed and bonded technicians that are available for Saturday and evening appointments, as well as a 24-hour emergency service. We not only provide free estimates, but our work is fully guaranteed and we can help you arrange financing.

Gravenhurst Plumbing, Heating Electric was also the first firm in Ontario to qualify under the Global Quality GeoExchange Program – the world s most stringent quality assurance program for geothermal heating and cooling systems. We believe installing a geothermal heating and cooling system is one of the smartest moves a homeowner can make and invite you to learn more by visiting our Geothermal Heating page .

We pride ourselves on having some of the friendliest and most knowledgeable staff you will find anywhere. We are more than happy to help you with whatever project you might be considering for your home. Our experts are always easy to reach by phone or email, and during our business hours someone is available to chat live with you through our website.

Browse our site to see what services we offer and in what areas we are knowledgeable about. Ask a question or let us help your with financing for your next project. Also swing by our testimonials page to see what our valued customers have to say.


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