Our only business is public transportation
RTEC was organized for the sole purpose of coordinating and operating public transportation.
RTEC is now celebrating the 25th year in public transit for residents of Southeast Kentucky, including Intercity, Employment Transportation, Medical and General Public!! English to Spanish Translator can be found here HERE!
Office Hours for scheduling or cancelling service is 8:00 a.m. to 4:30 p.m. local time.
Our mission is to make transportation affordable, available and accessible to everyone living in the service area.
e-RIDER Swipe Cards Now Available
RTEC now has the capability of using swipe card technology through an electronic gateway system. Customers will no longer need to carry cash to board the bus. Begin today by calling RTEC at 606-256-9835 or toll-free 1-800-321-7832 and enroll. Once you have your e-Rider card in hand, you can upload new funds or reload a card with funds by accessing our web site and using your credit card. Other convenient methods of uploading funds to the card are still available, including the customer can continue to send a check or money order to RTEC, or pay cash to the driver to upload. Once your card is activated,CLICK HEREto add new funds to your eRider card from your credit card or check your prepaid balance.
TITLE VI OF THE CIVIL RIGHTS ACT OF 1964
TheRural Transit EnterprisesCoordinated, Inc. (RTEC)adheres to the Civil Rights Act of 1964 which states:�No person in the United States, shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.�
For more information on the Title VI transit obligations, please see the contact information below:
TITLE VI NOTICE OF PROTECTION AGAINST DISCRIMINATION
Any person or group protected by Title VI who believes they have been discriminated in the delivery of or access to public or specialized transportation services on the basis of race, color, or national origin, may file a complaint with the Rural Transit Enterprises Coordinated, Inc. (RTEC). Such complaint must be filed in writing with RTEC no later than 5 days after the alleged discrimination. For information on how to file a complaint, contact RTEC as listed below.
Ms. Shelia Stallsworth, EEO ManagerOR
100 Main Street, Mount Vernon, KY 40456
Telephone: 606-256-9835 or Toll Free 1-800-321-7832
RTEC Office KY Relay #: 606-256-2047
OR KY Relay # 1-800-648-6057 for Voice Users
TDD Users 1-800-648-6056
42 United States Cord (USC) 2000dFOR RURAL AREAS, SMALL CITIES OR SMALL URBANIZED AREAS HAVING USDOT/FEDERAL TRANSIT ADMINISTRATION PUBLIC TRANSPORTATION PROGRAMS ADMINISTERED BY THE STATE:
Any person or group protected by Title VI who believes they have been discriminated in the delivery of or access to public or specialized transportation services may file a signed written complaint with the Office of Transportation Delivery of the Kentucky Transportation Cabinet within 180 days of the date of the alleged discrimination. For information on how to file a complaint, or to obtain information of a civil rights nature concerning public or specialized transportation services, contact:
ATTN: Ms. Tara Walker, Civil Right Manager for USDOT/FTA Programs
Office of Transportation Delivery (OTD)
200 Mero Street, 3rd Floor, West Wing, Frankfort, KY 40622
Phone: 502-564-7433, Fax: 502-564-2058
Kentucky Relay Service: TDD users: 1-800-648-6056
Voice Users: 1-800-648-6057KYTC Title VI of the Civil Rights Act of 1964– Added 11/03/16
To accommodate limited English proficient individuals, oral complaints to be documented and/or translated may also be given at the above address.If information is needed in another language, contact Mat Getsi at RTEC 1-800-321-7832.Si se necesita informaci�n en otro idioma, comun�quese con:EXT 253.
Language assistance is provided at no cost.
RTEC’s EEO Policy/Plan – Updated June 30, 2014 – Current 07/06/17
PUBLIC NOTICE June 7, 2016, Revised November 3, 2016
KENTUCKY TRANSPORTATION CABINET
OFFICE OF TRANSPORTATION DELIVERY
Public Transit Disadvantaged Business Enterprise Notice
In accordance with 49 CFR Part 26, the Kentucky Transportation Cabinet (KYTC), OFFICE OF TRANSPORTATION DELIVERY, anticipates an overall utilization goal of 3.2 percent for Disadvantaged Business Enterprises (DBE) in the Federal Rural and Small Urban Mass Transit Program and applicable KYTC capital programs funded by the USDOT/Federal Transit Administration for the next three (3) Federal Fiscal Years beginning October 1, 2016 through September 30, 2019.
The goals and the basis for establishing these goals are available for public inspection from 8:00 a.m. until 4:00 p.m. Monday through Friday, at the Office of Transportation Delivery, 3 rd Floor, Transportation Office Building, 200 Mero Street, Frankfort, KY 40622 for 30 days following the date of this notice.
Comments may be sent to the above address and will be accepted for 30 days from the date of this notice. Please contact Branch Manager Tabitha Martin at (502)564-7433 at the Office of Transportation Delivery/Kentucky Transportation Cabinet with any questions. Comments may also be sent during the 30-day comment period to the USDOT/Federal Transit Administration at the address listed below:
Mr. Carlos A. Gonzalez
Regional Civil Rights Officer
Office of Civil Rights, FTA Region IV
230 Peachtree Street, NW, Suite 800
Rural Transit Enterprises Coordinated, Inc. (RTEC) invites all interested parties to also contact us at (606)256-9835 to discuss the Disadvantaged Business Program and procurement opportunities. RTEC’s Policy Statement
For more information call Dale Shelton toll-free 1-800-321-7832
Drug Alcohol Free Workplace
An Equal Employment Opportunity Agency
Demand responsive system means any system of transporting individuals, including the provision of designated public transportation service by public entities and the provision of transportation service by private entities, including but not limited to specified public transportation service, which is not a fixed route system.
P roud Member of: