Our Consumer Services Division assists consumers with complaints and inquiries and provides educational information and materials, free of charge. **New** NAIC Life Insurance Policy Locator. The License Division is responsible for licensing and appointment of producers (agents) and business entities (agencies), license renewal and education requirements. Our Senior Health Insurance Information Program (SHIIP) provides free counseling, education, and information to individuals with Medicare of all ages. Visit our Legal Division to view Department Rules, Bulletins and Directives, Court Orders and Orders issued by the Commissioner.